The habits and global problems of cross - border on-line shopping
Fragment książki (Materiały konferencyjne)
MNiSW
15
WOS
| Status: | |
| Autorzy: | Madleňáková Lucia, Madleňák Radovan, Rudawska Anna |
| Dyscypliny: | |
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| Wersja dokumentu: | Drukowana | Elektroniczna |
| Arkusze wydawnicze: | 0,5 |
| Język: | angielski |
| Strony: | 1420 - 1427 |
| Web of Science® Times Cited: | 1 |
| Bazy: | Web of Science |
| Efekt badań statutowych | NIE |
| Materiał konferencyjny: | TAK |
| Nazwa konferencji: | 17th International Scientific Conference Globalization and Its Socio - Economic Consequences |
| Skrócona nazwa konferencji: | Globalization17 |
| URL serii konferencji: | LINK |
| Termin konferencji: | 4 października 2017 do 5 października 2017 |
| Miasto konferencji: | Rajecke Teplice |
| Państwo konferencji: | SŁOWACJA |
| Publikacja OA: | NIE |
| Abstrakty: | angielski |
| Now we are living in the digital age and an increasing number of transactions are made online in the global environment. Cross - border online shopping goods and services from internet retailers in European Union and other world offers potential benefits to consumers, including financial savings and a wider geographically unlimited offer of goods and services with accessibilit y 24/7. However, this process of globalization brings various problems. The paper uncovers habits and global problems of cross - border online shopping that the authors have identified based on the results of their own research, relying also on international studies and reports. We can also uncover a significant amount of problems with international delivery, such as poor communication, unacceptable delays, high shipping costs and unexpected charges, also cross - border returning unwanted or faulty items. Here the authors think it is necessary to improve the world - wide interoperability of international delivery operations (e.g. the data elements related shipments, label production for global tracking and identification). The second key aspect is gaining the tran sparency about transit time. The development and open access to standard information generated using standard measures, definitions and metrics for transit times (domestic and international) would allow shippers to better tailor their offers and manage cost and service according to needs of selected world market parts. |
