ERP implementation at Polish enterprises - from business and end-users perspectives
Artykuł w czasopiśmie
Status: | |
Autorzy: | Miłosz Marek |
Rok wydania: | 2012 |
Wersja dokumentu: | Drukowana | Elektroniczna |
Język: | angielski |
Numer czasopisma: | 132 |
Strony: | 414 - 421 |
Web of Science® Times Cited: | 3 |
Bazy: | Web of Science |
Efekt badań statutowych | NIE |
Materiał konferencyjny: | NIE |
Publikacja OA: | NIE |
Abstrakty: | angielski |
The article discusses the problems in assessing the effectiveness of the ERP system implementation from two perspectives: top management and end users. The results indicate a similarity between both viewpoints, but also important differences. The assessment by end users are ambiguous. Despite the overall positive assessment of the implementation, they indicate serious problems in its quality. |