Supporting the decision-making process on the introduction of it outsourcing in the organization
Fragment książki (Rozdział w monografii)
MNiSW
20
Poziom I
| Status: | |
| Autorzy: | Słoniec Jolanta, Kaczorowska Anna |
| Dyscypliny: | |
| Aby zobaczyć szczegóły należy się zalogować. | |
| Wersja dokumentu: | Drukowana | Elektroniczna |
| Język: | angielski |
| Strony: | 41 - 53 |
| Efekt badań statutowych | NIE |
| Materiał konferencyjny: | NIE |
| Publikacja OA: | TAK |
| Licencja: | |
| Sposób udostępnienia: | Witryna wydawcy |
| Wersja tekstu: | Ostateczna wersja opublikowana |
| Czas opublikowania: | W momencie opublikowania |
| Data opublikowania w OA: | 30 grudnia 2019 |
| Abstrakty: | angielski |
| IT outsourcing (ITO) is permanently present in organisations operating in the conditions of the global economy. The number of organisations using ITO is growing rapidly and new companies and organisations are still facing a dilemma whether to outsource functions related to the functioning of IT systems or to continue to perform these functions within the enterprise. Deciding on the use of IT outsourcing is not easy. The aim of the article is to present the course of the decision-making on the introduction of IT outsourcing to the organisation. The research problems were formulated as : What is the course of the process of deciding on the introduction of ITO to the organisation? Is it possible to support the process of deciding on the application of ITO in the organisation through use of artificial intelligence (AI)? What benefits will the use of AI bring to the decision-making process? The article shows that the use of AI is possible and that it can bring tangible benefits. At the same time, a case study of enterprises was presented, in which IT outsourcing was successfully implemented and used. The use of artificial intelligence will help support the decision-making process regarding the introduction of IT outsourcing and making more accurate predictions. However, a growing need in assessing forecasts is predicted and the process cannot be performedby IT solutions but by human employees. |
