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This article is based on empirical research conducted in SMEs in several countries: the
Czech Republic, Slovakia, Lithuania, and Poland. The basis for empirical recognition was
the assumption that it is possible to develop a positive attitude among employees towards
work. The research problem concerned the search for the characteristics of the organizational
environments of SMEs in the context of achieving job satisfaction. The research question
was, “How and with what mechanisms can the positive attitudes of employees towards their
work be strengthened?” To measure employees’ attitudes toward work, quantitative research
was carried out using a questionnaire on a sample of 590 respondents. The key dimensions
of satisfaction in the workplace were analyzed; these included the quality of management
processes, social communication, interpersonal relations, remuneration or self-realization,
and fulfillment of competence potential. Summing up the results of the empirical research, it
is worth emphasizing that SME employees noticed many different factors affecting, to
a greater or lesser extent, their perceptions of professional satisfaction. Among these, they
most often mentioned detailed elements of the general context of achieving satisfaction in
relation to, for example, individual abilities and skills, interpersonal relationships,
communication processes, and reward and motivation systems.
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