The impact of applying universal design principles on the usability of online accommodation booking websites
Artykuł w czasopiśmie
MNiSW
70
Lista 2024
| Status: | |
| Autorzy: | Kurek Katarzyna, Skublewska-Paszkowska Maria, Dzieńkowski Mariusz, Powroźnik Paweł |
| Dyscypliny: | |
| Aby zobaczyć szczegóły należy się zalogować. | |
| Rok wydania: | 2024 |
| Wersja dokumentu: | Drukowana | Elektroniczna |
| Język: | angielski |
| Numer czasopisma: | 1 |
| Wolumen/Tom: | 20 |
| Strony: | 56 - 71 |
| Scopus® Cytowania: | 0 |
| Bazy: | Scopus |
| Efekt badań statutowych | NIE |
| Materiał konferencyjny: | NIE |
| Publikacja OA: | TAK |
| Licencja: | |
| Sposób udostępnienia: | Witryna wydawcy |
| Wersja tekstu: | Ostateczna wersja opublikowana |
| Czas opublikowania: | W momencie opublikowania |
| Data opublikowania w OA: | 21 września 2023 |
| Abstrakty: | angielski |
| One of the concepts of human-computer interaction is the usability of websites, consisting of features such as efficiency, satisfaction, memorability, and learnability. Usability is particularly important in the case of websites that the user is expected to learn on their own. The main aim of this study is to evaluate the usability of user interfaces of websites and, based on this, to find how this evaluation is affected by the application of universal design principles. The objectsof the study aretwo websites, one complying with the principles of universal design -created for the purpose of the study, and the other –an existing commercial website operating in the market, which does not follow these principles. Threehypotheses are defined: 1) effectiveness and efficiency of analyzed websites are higher for a service that followed the principles of universal design than a website that did not comply with these rules; 2) the quality of the user interface is greater for the service fulfilling the principles of universal design; 3) the satisfaction with the interaction with the interface is greater in case of websites conformed to the principles of universal design. The study usestwo methods: eye tracking and questionnaires. The experiment involves10 participants who had to perform a scenario consisting of 10 instructions that involved locating various elements in each of the tested GUI interfaces. The eye activity is recorded using a GazepointGP3 HDdesktop eye tracker, which makesit possible to determine the effectiveness and efficiency values of using the analyzed interfaces. Each participant was also asked to fill out two questionnaires: the Lublin University of Technology one and the Questionnaire forUser Interaction Satisfaction. The study provesthe truth of the hypotheses, that is, the positive impact of universal design on the usability evaluation of user interfaces |
