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Conflicts of human behavior occur everywhere people work together and interact. It is a ubiquitous and inevitable phenomenon. Conflicts are simply disagreements. They become apparent when people contradict and oppose. Conflicts result from a variety of attitudes, needs, beliefs, goals people have and ways human respond to various situations. Disputes reveal a clear contradiction between people. Conflicts occur in a situation where
facts, desires or fears push the participants of a conversation in divergent directions or against each other. It has been observed that conflicts arise when the parties of a conversation assess the behavior of the interlocutor as threatening, disadvantageous or adverse, or as a behavior which may lead to unfavorable outcome of a particular situation or such that may have a negative impact on realization of own interests. The purpose of this article is to show the widespread nature of human conflicts in Polish, Ukrainian and Dutch
companies. It has been hypothesized that a conflict may bring a positive result and influence competitiveness and innovation of an organization in a positive way. Empirical studies were carried out in the organizations of public administration.
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