Identyfikacja rodzajów elastyczności przedsiębiorstwa e-commerce – studium przypadku
Artykuł w czasopiśmie
MNiSW
14
Lista B
| Status: | |
| Warianty tytułu: |
Identification of flexibility types of the e-commerce enterprise – a case study
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| Autorzy: | Buraczyńska Barbara, Urban Wiesław |
| Dyscypliny: | |
| Aby zobaczyć szczegóły należy się zalogować. | |
| Rok wydania: | 2018 |
| Wersja dokumentu: | Drukowana | Elektroniczna |
| Język: | polski |
| Numer czasopisma: | 5, cz. 1 |
| Wolumen/Tom: | 19 |
| Strony: | 71 - 83 |
| Bazy: | BazHum | CEJSH | IC Journals Master List |
| Efekt badań statutowych | NIE |
| Materiał konferencyjny: | NIE |
| Publikacja OA: | TAK |
| Licencja: | |
| Sposób udostępnienia: | Witryna wydawcy |
| Wersja tekstu: | Ostateczna wersja opublikowana |
| Czas opublikowania: | W momencie opublikowania |
| Data opublikowania w OA: | 1 maja 2018 |
| Abstrakty: | angielski |
| The enterprise flexibility becoming more and more important in the ever-chan- ging economic environment and growing competition on a global scale. Available research presents flexibility in various perspectives and in relation to many industries, however, the specifics of the dynamically developing e-commerce sector have not been taken into con- sideration. The purpose of the article is to identify the types of flexibility that exist in an en- terprise operating in the e-commerce industry. The research used in the case study method as allowing for an in-depth analysis of the company’s operations and enabling the explo- ration of types of flexibility in the trade enterprise. The object of the research was one deli- berately chosen company that conducts online sales by e-shop. There were discovered and have been systematized in groups such types of flexibility as assortment flexibility, prices and margins flexibility, flexibilities of cooperation with suppliers, flexibility of order proces- sing process, flexibility of customer service process, flexibility of delivery service, flexibility of on-line service time, flexibility of back-office employees, flexibility of e-story functionality and flexibility of e-shop website appearance. The conducted research showed that, among others, in the e-commerce enterprise there are specific types of flexibility, which are crucial in achieving the company’s economic performance. |
